Shipping, Return & Refund Policy

At Merry Pop, we want every order to arrive safely and in time for your holiday celebrations. Please review the information below before placing your order.

Order Processing

Orders are typically processed within 2–3 business days.

During the holiday season, order volume may increase and processing or delivery times may be slightly longer. We strongly recommend ordering early, especially as Christmas approaches, to avoid shipping delays or items selling out.

Shipping Times

After your order has been processed and shipped, estimated delivery time is:

• United States: 5–10 business days

Shipping times are estimates and may vary depending on carrier delays, weather, holidays, location, or other circumstances outside of our control.

Free Shipping

Merry Pop currently offers free standard shipping on eligible orders. 🎁

Tracking Your Order

Once your order ships, you will receive an email with tracking information when available.

Please allow a few business days for tracking information to update after your package has been dispatched.

Incorrect Shipping Information

Customers are responsible for entering the correct shipping address at checkout.

If you notice an error, contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing or has shipped.

Merry Pop is not responsible for packages delivered to an incorrect address provided by the customer.

Returns & Refunds

Due to the seasonal nature of our products, all sales are considered final once an order has been processed.

We do not accept returns or provide refunds for:

• Change of mind

• Ordering by mistake

• Ordering the wrong quantity

• No longer wanting the product

• Shipping delays outside of our control

• Packages delivered to an incorrectly entered address

• Minor differences in packaging, color, or appearance

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos or videos showing the problem

After reviewing your request, we may provide a replacement or refund when appropriate.

Lost or Delayed Packages

Carrier delays can occur, especially during the holiday season. A delayed tracking update does not automatically mean that a package is lost.

If your package appears lost, please contact us and we will help review the available tracking information.

Holiday Delivery

Delivery dates are not guaranteed unless specifically stated.

Christmas is our busiest season, so customers should place orders as early as possible. Merry Pop cannot guarantee Christmas delivery for orders placed close to the holiday.

By placing an order with Merry Pop, you acknowledge and agree to this Shipping, Return & Refund Policy.